Official Data Governance & Proprietary Artisan Rights
1. Comprehensive Data Governance & Legal Entities
This Privacy Policy outlines the rigorous standards by which Sukin’s Reimagined Antiques, doing business as REIMAGINED ANTIQUES, collects, manages, and protects the personal and proprietary information of our clients. As the premier authority for furniture restoration, furniture repair, and furniture refinishing in Lubbock and the greater West Texas region, we recognize that our clients entrust us not only with their data but with their most cherished family heirlooms.
This policy applies to all interactions across our specialized service locations:
2. Information Collection: Protecting the Artisan Process
To provide museum-grade furniture repair and finishing services, we must collect specific information to ensure project accuracy and business integrity.
A. Customer-Provided Transactional Data
When you visit our furniture repair shop for an estimate or purchase curated inventory from our Boutique Gallery, we collect “Personal Information.” This includes your name, billing and shipping addresses, payment details (processed via encrypted, PCI-compliant gateways), email address, and phone number. This data is essential for maintaining your 50% non-refundable deposit records and notifying you within our strict 10-day completion window.
B. Digital Discovery & Device Information
When you access our website to view our Artisan Insights, we automatically collect “Device Information.” This involves logs of your IP address, browser type, and time zone, alongside cookies that help us understand how “looky-loos” or serious clients interact with our furniture restoration portfolios.
3. Proprietary Project Photography & IP
REIMAGINED ANTIQUES is built upon decades of master artisan experience. Every furniture refinishing or lamp repair project involves a proprietary sequence of “Structural Discovery” and “Refinishing Protocols.” As part of our service, we document the transformation of every heirloom via high-resolution photography.
Ownership Rights: We reserve the exclusive right to use project photography (before, during, and after) for promotional, educational, and digital portfolio purposes. These images represent our proprietary techniques and are protected as intellectual property. Clients requiring absolute privacy for specific high-value heirlooms must submit a written non-disclosure request prior to commissioning the work.
4. Professional Usage of Your Information
We use the collected information primarily to:
Fulfill orders and process 50% artisan deposits for furniture refurbishing.
Communicate project timelines to ensure clients adhere to our 10-day pickup and payment policy.
Screen for potential risk or fraud, protecting the revenue of Sukin’s Reimagined Antiques.
Provide tailored information or advertising related to our furniture repair shop services and Boutique Gallery arrivals.
5. Data Sharing & Third-Party Disclosure
We do not sell, rent, or trade your personal information to third parties. We share your Personal Information only when necessary to facilitate our core services:
Logistics Partners: We may share contact details with our primary referred movers to facilitate the transport of furniture restoration projects.
Google Analytics: We use Google Analytics to refine our furniture refinishing Lubbock SEO strategies and improve the Customer Experience.
Legal Compliance: We may share information to comply with applicable laws or to protect our business from “looky-loos” attempting to misappropriate our intellectual property.
6. Data Retention & The Right to Deletion
When you commission a furniture repair or purchase from our Boutique Gallery inside KK’s Corner Mall, we maintain your Order Information for our records to ensure finish matching for future heirlooms. If you wish for your transactional data to be deleted, you may submit a request to our Restoration Workshop (5847 Urbana Pl), provided all final payments have been settled and the 10-day pickup requirement has been met.
7. Amendments & Contact Information
We may update this privacy policy from time to time to reflect changes in our artisan protocols or for other operational and legal reasons. For further inquiry into our data protection practices, please contact the Master Artisan at REIMAGINED ANTIQUES.
